The Happiness Crew

Privacy

We respect the privacy of people who contact The Happiness Crew. This page explains how information submitted through this website is used.

What we collect

When you use Start a chat, Make a referral, a member application or account function, we collect the information needed to respond, assess the enquiry or provide the requested account service. This can include contact details, the support information you choose to share and, for referrals, confirmation that you have authority to provide the information.

How we use it

We use this information to respond to you, consider suitability, provide support-related communication, administer member events and meet our operational, legal and quality obligations. We do not sell personal information.

Who can access it

Access is limited to authorised Happiness Crew people and trusted service providers who need the information to operate the website, communications or support service. We take reasonable steps to protect information, but email and the internet cannot be guaranteed to be completely secure.

Your choices

You can contact us to ask about the information we hold, correct details or raise a privacy concern. For sensitive, urgent or highly personal matters, please contact us directly rather than sending more detail than is necessary through a website form.

For privacy questions, email smiles@thehappinesscrew.com or call 0458 072 771.