Owners meet people first. Every possible new client starts with a genuine conversation, not an intake conveyor belt.
Led close to the work
Built to take
responsibility.
The Crew is run by Shaun, Samuele and Katie: business, clinical nursing and high-care operations experience working together, not a distant head office and a phone queue. We support people across metropolitan Perth, with service decisions made close to the work.
When someone is considering support, one of the owners meets them properly. When something needs attention, there is a person who knows the situation and can act on it.
How we lead
Close enough
to care properly.
Clinical and operational oversight stays close. Support is backed by people who understand both the real day-to-day and the responsibility behind it.
We are honest about fit. We will not take someone on simply to grow a number if we cannot offer the service they deserve.
Serious about the work
Human at the front.
Accountable behind it.
The work is personal. The responsibility is not casual. The Crew brings business discipline, clinical experience and day-to-day operational leadership together so people can rely on the support around them.
Owner-led client and household decisions
Clinical nursing and high-care operations experience
Direct communication when support needs to change
Careful capacity decisions over growth for growth’s sake
The people doing the work
The real heroes
are the Crew.
The people who show up every day, learn how someone communicates, keep their word and bring their own spark to a long shift are what make the Happiness Crew work.
Our Crew is chosen deliberately. They are loyal, grounded, relatable people of different ages, personalities and strengths, because what is right for one person is not right for everyone. Training matters. So does character, patience, communication and being in this work for the right reasons.
See how the Crew is built
Meet the Crew
Start with a
proper conversation.
There is no pressure and no obligation. We will listen, ask the right questions and be honest about whether the Crew is the right fit. One of the owners will get back to you within one business day.
Start a chat 0458 072 771 smiles@thehappinesscrew.com
