What We Offer
Four NDIS support categories, all delivered by a team that genuinely cares about participant outcomes.
Community Access (Cat 04)
- Happy Dayz — weekends, sponsored, no out-of-pocket cost
- Venture Dayz — Wednesdays, sponsored, no out-of-pocket cost
- Crew Dayz — Mon/Tue/Thu/Fri, client-pays program
Supported Independent Living (SIL)
- Vacancy available now in Aubin Grove, Perth
- 24/7 support from trained, caring staff
- Small, personalised home environment
Respite & Short Term Accommodation (STA)
- Adventure-based respite trips across WA
- Up to 28 days STA per year available
- 150,000km+ travelled with participants
Assistance with Daily Life (Cat 01)
- Personal care and daily routine support
- Meal preparation and household tasks
- Life skills development and independence building
Why Coordinators Choose Us
Participant-Led
Every program is built around what participants actually want to do — not what's easiest to run.
Strong Community
Participants build real friendships and social networks through our consistent weekly programs.
Reliable & Consistent
We run 468+ events per year. Participants and coordinators can count on us to show up.
NDIS Registered
Fully registered NDIS provider. ABN: 29 671 065 255. We handle all compliance and reporting.
How to Make a Referral
Complete the Referral Form
Use our online referral form — it takes about 5 minutes and covers all the information we need to get started.
We Follow Up Within 48hrs
Our team will contact you and the participant within 2 business days to confirm details and next steps.
Service Agreement & Start
We'll prepare a service agreement and get the participant started on their program as quickly as possible.
Coordinator FAQs
How do I make a referral for a participant?+
Use our online referral form at thehappinesscrew.com/referral. It takes about 5 minutes and covers participant details, NDIS plan information, support needs, and which services you're referring for. We'll follow up within 2 business days.
What NDIS line items do you use for Community Access?+
Our Community Access programs are funded under Support Category 04 — Assistance with Social, Economic and Community Participation. The primary line item is 04_102_0125_6_1 (Access Community Social and Rec Activities — Standard). We can provide a full quote and service agreement on request.
Do you accept plan-managed and self-managed participants?+
Yes. We work with NDIA-managed (agency-managed), plan-managed, and self-managed participants. For agency-managed participants, we submit claims directly through the NDIS portal. For plan-managed participants, we invoice the plan manager. For self-managed participants, we invoice the participant directly.
How quickly can a participant start after referral?+
For Community Access programs, participants can often start within 1–2 weeks of referral, once a service agreement is in place. For SIL, the timeline depends on vacancy availability and the NDIS SIL approval process, which we can support you through.
Do you provide progress reports or documentation for plan reviews?+
Yes. We can provide progress notes, goal tracking reports, and supporting documentation for plan reviews on request. We're happy to collaborate with you and the participant's support team to ensure the plan review reflects their achievements and future goals.
What areas of Perth do you service?+
We run programs across the greater Perth metropolitan area, including Aubin Grove, Cockburn, Fremantle, Joondalup, Rockingham, Mandurah, Armadale, Cannington, Midland, and surrounding suburbs. Our SIL home is located in Aubin Grove (6164).
Get in Touch
Our team is happy to answer questions, provide service information, or arrange a call to discuss a participant's needs.
ABN: 29 671 065 255 | NDIS Registered Provider | Aubin Grove, Perth WA 6164