NDIS Advisory
Service
The NDIS is complex. Some questions don't have easy answers — and Google won't find them. Submit your trickiest NDIS question and Shaun Collins will personally research and deliver a fully referenced written report within 3 business days.
How It Works
No forms to fill in triplicate. No waiting rooms. Just a direct line to expert NDIS knowledge.
Submit Your Question
Use the form below to describe the NDIS question you're wrestling with. The more detail you provide, the more thorough the report.
Shaun Researches
Shaun Collins personally researches your question using NDIS legislation, the Operational Guidelines, AAT decisions, and real-world precedents.
You Receive a Report
Within 3 business days, you'll receive a fully researched written report by email — with sources, references, and practical guidance.
The Kind of Questions We Tackle
These are the real, out-of-the-box questions that stump even experienced coordinators. No question is too complex.
"Can the NDIS fund an upgrade to business class seating on a domestic flight for a participant who requires additional space due to their disability?"
"My client lives in a rural area — can their NDIS plan fund travel costs for support workers to travel to them?"
"What is the process for disputing a NDIS planning decision and requesting an internal review?"
"Can a participant use their Capacity Building budget to fund a specialist report that isn't from a registered NDIS provider?"
"My client wants to employ a family member as their support worker — what are the NDIS rules around this?"
"Can the NDIS fund smart home technology like voice-activated lights and door locks for a participant with limited mobility?"
Shaun Collins
Shaun is the founder of The Happiness Crew and has spent years navigating the NDIS on behalf of participants, families, and support coordinators. He specialises in the grey areas — the questions where the rules are unclear, the guidelines are contradictory, or the precedents are hard to find. Every advisory report is personally researched and written by Shaun, drawing on NDIS legislation, the Operational Guidelines, AAT decisions, and real-world experience.
Submit Your Question
All enquiries are treated as strictly confidential. We will never share your details or your client's information.